How many Intenet techs does it take to fix a router?

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How many Intenet techs does it take to fix a router?

Postby Christie » Wed Jan 23, 2008 4:46 pm

It took two days, 2 routers, 8 technicians (2 came out to the point of service), and 16 hours of work but Verizon finally restored our Internet service.

I apologize to everyone, especially those addicted to our forum, who could not reach us.

Verizon worked with Karl to put in place a redundancy backup system. If the router dies again, we can install our own hardware without having to wait days for them to complete the ticket.
KC's Perpetual Motion - "Storm"
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Christie
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